Product managers, as "tear workers" and "demand communicators" in the Internet, are surrounded by a large number of affairs and details every day, and these affairs are also prone to a large number of difficult and difficult problems to solve, so learn to "influence bulk sms service analytical thinking" Afterwards, it will effectively help us solve the problem from the root cause. 01 Some common problems As an Internet product manager, have you encountered the following scenarios: The requirements document has been written, but the solution given by the interaction designer is not the same as what he thought, and the designer's style of painting is completely different from what he had in his mind. Both the PRD and the interactive prototype were output, but during the technical review bulk sms service process, the programmer said "this can't be achieved", or it took a long time to review, and then the project manager said that it is better to cut the demand.
The new function has been developed, but when it comes to testing, the test colleagues or the product manager accidentally find out, hey, the new function bulk sms service is no problem, why some old functions suddenly report an error? After looking for technical communication, I found that it turned out that those old functions also used the same section, which was not considered. As a result, we can only work overtime to repair, or even delay the release. After the new function was launched, the operation feedback said that user complaints suddenly increased. A survey bulk sms service found that it turned out that the new function interrupted the necessary process that users were familiar with, or the new field increased the workload of the user, or the new function added errors. probability of operation, etc.
After the new function is launched, in terms of user traffic, although the operation has tried its best to promote it, the usage of the new function is bulk sms service still very low. Today we try to examine and solve the above problems from a new angle. 02 Impact Analysis There is a design method called FMEA, Failure Mode and Effects Analysis. FMEA was proposed in the United States in the 1950s and is mostly used in the process of industrial system design and manufacturing. FMEA is used in the product design stage and process design stage to analyze the subsystems and parts that constitute bulk sms service the product, and each process that constitutes the process one by one, find out all potential failure modes, and analyze their possible consequences, so as to take necessary measures in advance.